Car park season ticket issue
Posted: Mon Sep 08, 2025 5:12 pm
Have other who have ordered the Car Park Season Ticket had success with it? Ours is still refusing to go live.
A forum for fans of the Sheffield Steelers
http://www.steeltalk.co.uk/phpBB3/
is the only thing we keep getting....Your barcode will display before the day of the event
I understand you would like to get a printable version of your ticket under this booking.
I'll be checking this for you, please give me two minutes.
11:10 AM
yes please, this would be great
it would be a lot easier for me to use a ticket that i have printed...
ive done this for years now and I am really not sure how I ended up with a E ticket, I dont really like them...
11:11 AM
Thank you for waiting.
We'll always help where we can, but unfortunately, we can't update your booking to be sent as a printable ticket once it’s been processed – also this is a mobile ticket-only event that only caters tickets digitally and all customers who book for this event will need to access their ticket using their mobile device.
This is a requirement set by the event and we must abide by it. (not according to the arena)
Your tickets are mobile, so your phone is your ticket. You can access them by selecting View Tickets in your email confirmation or on the Ticketmaster app.
Once you're at the event, present them to be scanned to gain entry.
Visit our FAQ for step-by-step instructions: help.ticketmaster.co.uk/hc/en-us/articles/360008631873-How-do-I-use-Mobile-Entry-tickets
Is there anything else that I can help you with?
11:12 AM
ive always printed my car park season ticket in the past
11:12 AM
Unfortunately, for this specific event, the event and venue only allows tickets to be scanned via mobile phone once fans arrive.
Is there anything else that I can help you with?
11:15 AM
this is not true...
the venue told me they have no problem scanning actual printed tickets
its a car park season ticket, so its clearly not for one event
11:15 AM
I've further checked this for you and I see that we don't have an option to change your tickets to a printable one.
Apologies if this is not the outcome you were expecting.